How far is it from the airport?
From the parking lot, proceed on foot to
about 300 meters on the sidewalk to the turnstile-goods access.
Entering the airport grounds, after 100 meters you will arrive under the
canopy where the entrances to access check-in are located.
Do you have the shuttle?
We don't have shuttles. The reduced distance covered in 5
minutes is similar to the distance that divides the check-in from the stop
shuttles.
Are the staff also present during the night?
Yes. The staff is present 365 days 24h24 and provides their assistance with
professionalism and courtesy.
Can customers keep their car keys with them?
Yes, always. No car must leave the keys to the Staff because we do not move the cars.
Do motorcyclist customers have the possibility to deposit their helmets?
We have provided special lockers for motorcyclists
leave your helmet and personal clothing.
The route is signposted and
safe to get to the airport?
Yes. From the parking following the
signposted and illuminated sidewalk after 300 meters you will find the entrance
goods turnstile from which access to the airport grounds and i
airport car parks closest to check-in. In a few steps yes
arrives at the covered sidewalk where there are the entrance doors
at the check-in area.
Who can I contact for assistance or a
change of booking?
For any need you can contact the management via email at
prenotazioni@aeroparkverona.it
or write to the CONTACT US form at the bottom of the home page
page.
Which fiscal document is issued following a
reservation?
Any reservation paid online with invoice data
inserted provides contextual issuance of the invoice, no other document
tax is issued in case of failure to enter data. The invoice
it can also be requested for bookings with payment in
parking provided that the data are entered and done
issue request before payment. Otherwise it will come
receipt issued and it will not be possible to request an invoice
retroactively.
Where should I park my car?
Before entering the parking area, customers must stop to check in and receive directions from the staff as to where to park according
to the reservation they have made. In the car park there are reserved areas where parking is not permitted to non-residents, breaking
this rule will result in penalties as set out in the regulations.
Which phone to call to book or change a reservation?
To make a telephone reservation or make a change, call 045/9856101 7 days a week from 8 a.m. to 8 p.m.